1. Software Development
· Stream – CS, IS, MCA
· Eligibility – 65% for past semesters
· Job Description –
i. Programming in Dot Net (C#) and Sql Server DB
ii. Design and testing
iii. Code version management
iv. Working with third party integrators on case by case basis
· Skills –
i. Object Oriented concepts and SQL Server DB
ii. Strong Communication, Analytical and Inter personal skills
2. Support & Implementation
· Stream – E&C
· Eligibility – 65% for past semesters
· Job Description –
i. Taking ownership of customer issues reported and seeing problems through to resolution
ii. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
iii. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
iv. Provide prompt and accurate feedback to customers, Ensure proper recording and closure of all issues
· Skills –
i. An ability to assess each customer/employee’s IT knowledge levels
ii. Ability to deal with difficult callers
iii. Good analytical and problem solving skills
iv. An in depth understanding of the software and equipment your customers/employees are using
v. Good interpersonal and customer care skills.