Drive on 13 Sept,2016 at Sahyadri ,Mangalore
Open to all colleges
2016 Batch BE-CS,IS,EC,EE,No cut off
Reporting time-8.30 AM
Job Location -Bangalore
DOJ-Immediate
FIDELIS CORPORATE SOLUTIONS PVT LTD
Fidelis hiring for the clients Hewlett Packard (HP), Mphasis, First
Advantage
Job Description
One day interview process…
Appear interview for multiple MNC BPO's in one day and collect offer letter.
Designation:
Client:- Hewlett Packard (HP)
Technical Support Engineer:-
Troubleshooting Hardware/Networking/OS related queries of our global customers Over
Phone which involves working in different time zones.
Take calls from Global customers and initiate the right response to them, positively and
professionally.
Deal with a wide range of products using a powerful information database.
Provide remote solutions to problems, probe problems and explain the solution in such a
way that non-technical users understand.
Flexible to work in shifts
Good Communication skills are required ( Mandatory)
CMD (Call Management Dispatch) or DTC
Handling calls and resolving the queries.
FIDELIS
Should be flexible to work in rotational shifts
Provide Back end services to Clients
Engaged in handling inbound calls of different business Units.
Provide World Class Customer Service.
End to End Transaction of Reports.
Need to maintain Accuracy in Reports.
Client:- First Advantage
Background verification Analyst:-
Should be flexible to work in rotational shifts
Provide Back end services to Clients
Verifying foreign client background like their qualification, experience,
companies.
Need to maintain Accuracy in Reports.
Flexible to work in shifts.
Good Communication skills are required ( Mandatory)
Client:- Mphasis
Credit Card Process:-
Handling inbound/outbound queries from customers of a Banking client by understanding
the need and responding with accurate and efficient online support.
Handling servicing such as providing a variety of information on the customer’s account
details, payments and other general queries.
Handling authorization calls from Client’s merchants across locations
Ability to identify and implement any improvements that may be required in the process
Constantly updating the records of queries handled
.
FIDELIS
Detail description about FIDELIS
Fidelis Corporate solutions
Incorporated in 2010, Fidelis Corporate Solutions Pvt Ltd has been the training and
staffing industries leader and innovator, and today, has evolved as a premier
provider of manpower for some of the companies for their junior/middle &
executive talent management staffing needs. We work with our clients hand on
hand to overcome the challenges they face in attracting / interviewing and retaining
Junior / Middle & Top Management professionals.