JoulesToWatts is visiting Sahyadri to conduct a recruitment drive on the 28th of February 2020.
Please find below the Job and company details.
JoulesToWatts is part of Manipal Global Education (MaGE) – a leading provider of high-quality higher education services. We are the leading upskilling partner to some esteemed clients like HP, Accenture, Deloitte, Accenture, DXC, Unisys, Infosys, Capgemini, Dell, Concentrix, Convergys, E&Y across India. Our partners are reducing their induction time with our pre-skilling drive and getting employees who can start working immediately. JoulestoWatts uses MeritTrac’s Assessment Tools which a rich suite of assessments across Domain, Skills, Cognitive Abilities and Behaviour
We believe your placement drives are focused on ensuring maximum selection for your graduates from leading MNCs. In view of this, we have initiated a fresher skilling bootcamp free of cost to ensure candidates are client ready.
Your college placement unit can help us extend bright career opportunities to graduates who have completed their course and have got pass results from respective University. I would appreciate if your team could share any information, database for planning the campus drive.
Kindly find the below Job Description and Interview Process JD:
| Company Name and Profile | HP, UNISYS,DXC and ACCENTURE. |
| No. of Vacancies: | 150 |
| Skills | Good Communication Skills, Technical skills, networking and Trouble Shooting |
| Hiring Batch (Year) | 2019 & 2020 |
| Target Degrees & Branches | B.E, B.TECH, BCA, MCA, M.TECH , BSC (CS), BCOM, BBM, BBA (graduates, under graduates, backlogs can apply) |
| CTC, incentives and In hand Salary | (2.3 lpa – 2.95 lpa) + night shift allowances + incentives + cab facility |
| Designation | Technical Support Engineer / Service Desk Management |
| •Providing excellent customer service support to customers during every single interaction •Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts for the product (Laptops,Desktops,Printer etc) •Assisting end users to avoid or reduce problem occurrences • Work in 24×7 environment, supporting customers worldwide(AMS, EMEA, APJ) •Engaging support as needed to ensure SLA demands are met . •Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement •Proactively assisting internal or externalbusinesses and end users to avoid or reduce problem occurrence. •Providing direction and guidance to process improvements. •Articulating recommendations and explain resolutions to clients •Partnering actively with the Sales Pursuit team. | |
| Tentative regions for campus drives | Any where in India |
| Cab Facility | Yes |
| Joining Location | Bangalore |
| Selection Process (No. of Interview Rounds) | Group discussion , Technical Round , Operations round |
| % Cut-off | No criteria required |
| Any Bond | No |
| Any Additional Information | Candidates should be flexible for the shift timings. |
| Client’s Regional SPOCs ( name, email address and contact number) | Confidential |