Diya Systems is visiting Sahyadri on 4th of April to conduct a pool campus drive.
About our Company:
Diya Systems, is a fully owned subsidiary of GlowTouch Technologies, an award-winning technology services firm delivering custom technology services to business of all sizes around the globe. Headquartered in Mangalore, India, Diya Systems, provide custom application development services, customer and technical support, website development, and more. We started our operations in 2001 and today we are with 1500+ professionals. We are the largest IT/ITeS Company based out of Mangalore. We have been certified in 9001:2008 (QMS), 14001:2004 (EMS) and 27001:2013 (ISMS). You may visit our website (www.glowtouch.com orwww.diya.net) to know more about us.
Our Vision: To be a Leading Global provider of innovative technology solution and a trusted, “go-to” partner for those we serve.
Currently we have the opening of our ITeS division (Tech support Voice & Non Voice)
As an employee they would be eligible for :
- o Shared Accommodation to bachelors
- o Transportation in Mangalore city (certain pick & drop points)
- o Provident fund, ESIC & Gratuity
- o Medical Insurance & Doctor at Campus
- o ATM & Food court
- o Outdoor & Indoor sports
- Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
- Provide technical support for level-one escalation issues via help desk.
- Should multitask and meet specific goals set by supervisors and the managers.
- Excellent written and verbal communication skills in the English language.
- Ability to work well with a team in a fast-paced, constantly changing environment
- Outstanding customer service skills and a dedication to provide a great customer service
- Reliable to work in rotational shifts and to complete work as per expectations.
- Ability to multitask and meet specific goals set by supervisors and management.
ü Role : Technical Support : Providing backend support to customers through email and chat, troubleshooting technical issues.
- Excellent in English communication, Verbal & Written
- Typing skills with 35 words/min
- Flexible to work in rotational shifts ( including night shifts)
- Strong in logical reasoning
Our requirement is 50+ for our technical support division in Mangalore and we are looking for candidates who can join us immediately.
üQualification passed : BE,BCA, BSc CS, BSc IT, BCom (CA), Msc, MCom and MCA
ü Work Location : Mangalore
Salary: CTC 2.00 lakhs to 2.50 lakhs per annum + Accommodation (shared)