Arkieva is visiting Sahyadri on 30th of March 2019

Arkieva  is conducting a Pool Campus Recruitment drive at Sahyadri, on the 30th of March 2019

Reporting time: 8:30AM


The designation we are hiring is “Associate Consultant”.

Job description :


  1. Manage Arkieva’s support portal to ensure smooth flow of tickets
  2. Responsible for addressing customer requests and aim to reduce overall pending requests
  3. Resolving problems in a timely manner while ensuring customers are kept informed of progress
  4. Ensuring that all aspects of our customers’ Service Level Agreements and Support Agreements are fully met
  5. Working with consultants, hosting admins, customer IT Specialists, and business users to resolve the problem
  6. Following up with customers to ensure problems were resolved and/or recommending further action to ensure non-recurrence
  7. Performing daily administration functions on applications used by customers on a daily basis
  8. Develop and present proactive system health reports
  9. Participate in on-call duties rotation, after hours environment maintenance
  10. Provide detailed documentation on all tickets


Here is what they are looking for :

  1. Interested and good in Logical reasoning
  2. Knowledge in Supply chain management
  3. Knowledge in SQL and Relational Database
  4. Has drive to solve Statistical and Mathematical problems
  5. Good written and oral communication skill
  6. Quick learner

Criteria: CGPA 5.8 and above, open to all branches

Package: 3.5 and above.

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