Mphasis-2017 Batch

Mphasis is visiting Sahyadri on 21st March 2017.

Please find the JD Below.

Job Description for Voice hiring – Mphasis Ltd

Company Name: Mphasis Ltd

Company Profile:

Mphasis is a USD 1 billion global service provider, delivering technology and process based solutions to customers across

the world. Every day, we help our clients explore innovative ways to respond to market dynamics with agility and speed,

reduce costs with less risk, and increase productivity to enable growth. We provide end-to- end IT and Business Process

Services that bring efficiency to critical operations and facilitate ongoing evolution of our stakeholders’ businesses.

Company Website:

Job Description:

 Answering Customer Calls as per training imparted and Standard Call Handling Procedures available

 Making Outbound Calls as per the training imparted and the adhering to the standard call handling procedure

 Recording appropriate notes on the account of all calls made (wherever applicable)

 Adhere to Compliance

Eligibility criteria:

 Graduation/Post Graduation Full Time pass-outs ONLY from recognized universities

 Under graduates (10+2, 10+3)/Diploma (IT / ECE / Computers / Electronics / E&C / E&E / E&TC) can also apply

 Backlog: There should be no current backlog(s)


 Excellent Communication skills (Written & Verbal)

 Good Analytical, logical and reasoning skills

 Computer Fundamentals

 Good keyboard skills – needs to be able to toggle between many screens with speed and needs to be able to

type with speed and accuracy

Salary: ₹ 1, 75,000 to ₹ 1, 80,000 per annum

Interview Process:

1. Online assessment on communication Skills and General Aptitude/Group Discussion

2. HR Round (face to face)

3. Operations Interview (face to face)

Job Location:


General Information:

 Applicants should be willing to work in the above mentioned job location

 Candidates would be required to attend the interview process ONLY at the Mphasis defined locations as advised by

the Campus Recruitment Team only.

 Willingness to work in night / Rotational shifts

 5 days working and any 2 consecutive weekly offs

 Self-starter with an ability to work in a team environment.

 Must be able to handle the stress and pressure

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